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Report: #933938

Complaint Review: Youtube - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Troy — Lexington Minnesota U.S.A.
  • Author Not Confirmed What's this?
  • Why?
  • Youtube Internet United States of America

Youtube YouTube has no customer support, waste time trying to contact company , Internet

*Consumer Comment: What happened, Troy....

*Author of original report: Youtube is not free

*General Comment: How much $?

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Just spent a good 20 minutes trying to contact YouTube to give feedback suggestion about a problem on their website so I decided to put it here to save time!  Sick of billion dollar companies that don't have customer service.

My problem is shortened links.  When I look at a channel I only see a tiny fraction of the total description and have to open every single video in a person's channel to find what I'm looking for.  Some of your site has a hover over feature where the complete title can be viewed just by hovering over the link to open the video but your site doesn't do that.  That is messed up.  I ask that you fix that please.  Easy problem fix. 

I tried joining a help forum, specifying what I was there for and for the life of me couldn't find any button to POST A QUESTION!

This report was posted on Ripoff Report on 08/28/2012 04:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/youtube/internet/youtube-youtube-has-no-customer-support-waste-time-trying-to-contact-company-internet-933938. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 Consumer Comment

What happened, Troy....

AUTHOR: Ken - (USA)

POSTED: Wednesday, August 29, 2012

Did your b**ching about Fox news encouraging "murder", lose steam, so you took on this new "cause?"

What an arrogant, ignorant Jacka**.

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#2 Author of original report

Youtube is not free

AUTHOR: Troy - (U.S.A.)

POSTED: Tuesday, August 28, 2012

People have to watch ads. If it were free there would be no ads.  The site lies like any other site that claims that it's free. If there is any condition to use it then that constitutes payment.  Payment is my time having to watch ads.  Therefore seeing it is people like me that are the reason why YouTube has any income stream whatsoever I do not feel it unreasonable that they have customer support for their site.  Make sense?  No business gives it's services away for free.  They just claim "free" and lie about it to give it a reputation. 

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#1 General Comment

How much $?

AUTHOR: coast - (USA)

POSTED: Tuesday, August 28, 2012

How much were you ripped off by the free service?

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