Complaint Review: ZAGG Inc - Nationwide
- ZAGG Inc Nationwide USA
- Phone: Not listed
- Web: https://www.zagg.com
- Category: Miscellaneous Electronics
ZAGG Inc - Terrible screen protector, warranty a ripoff! Ineffective screen protector fell off within a week; was placed by store personnel Nationwide
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The Verizon store recommended the ZAGG Invisishield. The store employee put on the protector.
The protector is adhered to the glass by a thin, less than 1mm line of adheasive. I could see it was not adhearing in the corners. The employee assured me it was "fine" and besides, I was protected by their lifetime warranty.
The Invisishield stayed on about one week! It slipped between the cushions of the couch and when I pulled it out, the protector flew off. The protector is unscathed, but the adhesive is worthless after picking up microscopic dust! For $50 plus tax, I expected a MUCH better product! The protector actually seems to be a plain 'ol plastic.
I requested replacement under warranty; they charged nothng for the new shield but $9.99 for the shipping! AND you have to pay to ship back their defective product!!!! That will be around another $7.00.
I suspect that ZAGG will take the replacement screen, clear the adhesive, re-apply and re-sell. I will make sure that does not happen by etching the screen.
Don't buy this! Don't pay for their defective product replacement.
This report was posted on Ripoff Report on 08/09/2017 11:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/zagg-inc/nationwide/zagg-inc-terrible-screen-protector-warranty-a-ripoff-ineffective-screen-protector-fel-1391543. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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