Complaint Review: Zales Jewlers - Aurora Illinois
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- Author Confirmed
- Zales Jewlers Zales In Fox Valley Mall Center Dr. Aurora, Illinois U.S.A.
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- Category: Jewelry Stores
Zales Jewlers Sells Fake Diamonds Be Carefull Ripoff We Bought a $300.00 ring worth $60.00 had stone tested diamond fake gumball machine gold not worth $300 Aurora Illinois
*UPDATE Employee: CZ not from Zales, but it's the tip of the iceburg. ..diamonds are crappy enough to recognize as real chunks of coal already.
*Consumer Comment: perhaps he bought you a cubic zirconia ring instead
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My Husband bought me a $300.00 engagement ring at the Zales in Aurora, IL. I was shopping for a ring one day for my husband and had the diamond tested by another store as the were testing there own stones to prove to customers they present quality merchandise all the diamonds they tested beeped except my engagement ring when asked about this they told me it was synthetic and actually white zirconia as they inspected it in there light. This really angers me and is upset to believe that on special occasions were there is love and commitments that people would cheat people like this.
I have just found out about this and will confront Zales and tell them were it was tested my advice to people that buy rings or think about buying rings ask them to test the diamond first with diamond tester if it does not beep it is syntheticaly made. If you bought it already ask someone else to test it in another store you will be amazed at what you find out and if the place your buying it from does not have a tester you have to wounder about wether there really real. my advice do not buy them there.
Alicia
Canoga Park, California
U.S.A.
This report was posted on Ripoff Report on 11/02/2003 11:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/zales-jewlers/aurora-illinois-60506/zales-jewlers-sells-fake-diamonds-be-carefull-ripoff-we-bought-a-30000-ring-worth-6000-70824. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
CZ not from Zales, but it's the tip of the iceburg. ..diamonds are crappy enough to recognize as real chunks of coal already.
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Saturday, December 27, 2003
I am a Zales manager. We carry absolutely NO CZ in any stores. The Zales diamonds are crappy enough to recognize as real chunks of coal already.
This season a lot of people have come in asking for jewelry boxes for their junk costume jewelry bought at other places. I'll bet your cheap husband bought you a piece of junk at Wal-Mart and put it in one of our Zales boxes.
I've been in jewelry for over 20 years. New to zales, though, and the future doesn't look bright. Just confront your husband. He bought you a cheepy.
#1 Consumer Comment
perhaps he bought you a cubic zirconia ring instead
AUTHOR: Constance - (U.S.A.)
SUBMITTED: Monday, November 03, 2003
You are missing some important info...
You cannot possibly expect to get a decent diamond ring for only $300. Have you talked to your fiancee about his ring selection, before firing off your report about the jeweler? It is a logical guess that perhaps he bought you a cubic zirconia ring instead, as obviously $300 cannot buy much, if anything, when it comes to diamonds.
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