ED Magedson – Founder
ZALES, PIERCING PAGODA, SILVER & GOLD CONNECTION, PLUMB GOLD, BAILEY BANKS & BIDDLE, ETC.Internet United States of America
I bought a navel ring for my vacation 3 days before it. I placed my cute new navel ring in on the night before takeoff. I understood that "body jewelry" is not RETURNABLE because of sanitary reasons; however, when the cheaply made jewelry breaks at the weld spot two days later- the defective jewelry cannot even be credited as a "defect" and no store credit will be given either- All I can say is thank God I didn't go with the $90.00+ ring, because I would have been even more ripped off. The sanitary "return/exchange policy" I fully agree with.. but come on - in two days the weld breaks and they won't even take responsibility 4 their "junk" they sell???? That is just down right bad business!!!!
Basically, they should just state: "once you buy this, you're stuck with it- even if it breaks on the way out of the bag" No one should patronize this place!!!! EVER AGAIN- I know me, my family and my friends won't- we are well aware of their HORRIBLE Customer service. You should be aware as well and stay away!!!!!!
This report was posted on Ripoff Report on 12/22/2009 07:00 PM and is a permanent record located here: http://www.ripoffreport.com/reports/zales-piercing-pagoda-silver-gold-connection-plumb-gold-bailey-banks-biddle-etc/internet/zales-piercing-pagoda-silver-gold-connection-plumb-gold-bailey-banks-biddle-etc-543972. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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