• Report: #964602
Complaint Review:


  • Submitted: Sun, November 04, 2012
  • Updated: Sun, November 04, 2012

  • Reported By: Beverly — Houston Texas U.S.A.
400 Lukens Drive New Castle, Delaware United States of America


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I purchased this worthless product yesterday at a store.  I paid a total of $46.00 with tax. When I got home to assemble it, it made me hot.  IT IS A PIECE OF JUNK. I was so mad that I called the manufacturer of this product and left them a very nasty voice mail and the office is closed for the weekend. Here is what is wrong with this piece of crap.

(1) Holes not lined up properly;
(2) could not insert screws to supposedly secure this piece of trash;
(3) Improperly cut and the parts would not align properly;
(4) No instructions; and
(5) the top shelf was not welded, it was glued together.

I purchased an additional warranty in the event if something happened to it.  I had to fight for the refund of the warranty, but I did get my money back.  This is a very poorly manufactured item that is totally unsafe.  I have filed a complaint with the Consumer Product Safety Commission and I will bad mouth this manufacturer all over the internet and the BBB.  It won't solve anything, but they will know I won't be purchasing this products ever again.

This report was posted on Ripoff Report on 11/04/2012 01:48 PM and is a permanent record located here: http://www.ripoffreport.com/reports/zenith-products/new-castle-delaware-19720/zenith-products-unsafe-cheap-ripoff-no-quality-control-or-assurance-piece-of-crap-new-964602. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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