Complaint Review: Zenni Optical - California
- Zenni Optical California USA
- Phone:
- Web: zennioptical.com
- Category: Opticians
Zenni Optical Worthless Progressives! Cannot see at all California California
*General Comment: Very satisfied
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I gave Zennioptical a try after getting 2 family recommendations. Since they have both been using them for years, I thought it was worth the try.
Wrong choice! I wear Trifocals, progressive, frameless. They got it wrong with the first 2 orders, they blamed both problems on me of course.
I spoke with a person as I made one last try. He gave me a coupon for the purchase price of the last pair they got wrong. So I did exactly as he said, word for word and tried one last time.
Guess what- Still Wrong! I took this pair to my normal optician and she verified that the prescription was correct but I could only see out of one field of view.
I contacted Zenni Optical with the information I received and I was "informed" about how the progressives lens works. As if I did not know.
I informed them that I have been wearing progressives for more than 10 years and I did not appreciate the assumption that I did not know anything about them.
I'm returning them today for their usual 50% refund. So that means I have spent over $100 on glasses that I cannot use. Basically, I gave them money for absolutely nonthing in return!
This report was posted on Ripoff Report on 10/07/2013 10:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/zenni-optical/california/zenni-optical-worthless-progressives-cannot-see-at-all-california-california-1090062. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 General Comment
Very satisfied
AUTHOR: Bob935 - ()
SUBMITTED: Tuesday, January 21, 2014
I have placed severral orders for glasses from this company.. The only challenge I have had was due to and error on my part (the arms of the frame were too short ffor a comportable fit). I reorderred paying close attention to the specs of the frames and the new ones fit properly. I wear progressives and havve ordered bot Transitions as well as tinted lenses. I have had both half frame as well as traditional metal frames. I would not hesitate to reorder in the future.
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