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Report: #125596

Complaint Review: Zero Plus Dialing - Custome Teleconnect - San Antonio, Texas Idaho

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  • Reported By: San Francisco California
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  • Zero Plus Dialing - Custome Teleconnect 7411 John Smith Drive #200 San Antonio, Texas, Idaho U.S.A.

Zero Plus Dialing - Custom Teleconnect ripoff billed for bogus collect calls San Antonio Texas

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Zero Plus Calling, Inc, aka, Custom Teleconnect billed me for collect calls through SBC which I never accepted, in the amount of $212.71.

Evidently, when they try to get approval from a customer to accept or reject a collect call, if no person answers, they bill your telephone number as a "collect call accepted" anyway, if you have a voice message system.

I stayed on the telephone 30 minutes each time waiting to speak with a customer service representative. No live person answers at either of these telephone numbers: Zero Plus Dialing, Inc. 1-888-507-0734 or Custom Teleconnect 1-866-228-0717. A short recorded message plays over-and-over until you get frustrated enough to just hang-up.

SBC claims they can not assist me in resolving this issue. They are providing the billing to this company as a "courtesy". So, I will continue to pay the SBC portions of my bill that are legit.

Lanita
San Francisco, California
U.S.A.

This report was posted on Ripoff Report on 01/03/2005 07:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/zero-plus-dialing-custome-teleconnect/san-antonio-texas-idaho-78229-4898/zero-plus-dialing-custom-teleconnect-ripoff-billed-for-bogus-collect-calls-san-antonio-t-125596. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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