Report: #1132674

Complaint Review: Zerona Canada - Brampton Ontario

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Ripoff Report is Xcentric Ventures

Submitted: Sat, March 22, 2014
Updated: Sat, March 22, 2014
Reported By: Miserable — Brampton Ontario

Author Not Confirmed

Why?

Zerona Canada 2050 Bovaird Dr. #415, Brampton, ON Canada Brampton, Ontario Canada

Phone: 18882417102
Web: www.zeronacanada.ca
Category: Weightloss Programs

Zerona Canada Went in for stomach fat reduction, was promised 30 treatments for $3,500. I paid $2,750 so far and had 14 treatments and was told that that I have to pay the balance of $750 before my treatments could be continued, that was on the weekend when I got the news that my mom passed away so I had no choice than to go home & bury my 63yrs old mom, came back, went into the office even with the intention of paying the balance and continue my treatments but on getting there I found their door locked with no instructions on how to locate them, I then went to their head office on (40 Hansen Rd in Brampton their phone number also is:(905)460-8678 and they don't seem to care at all Brampton Ontario

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Went in for laser fat reduction, was promised 30 treatments for $3,500. I paid $2,750 so far and had 14 treatments and was told that that I have to pay the balance of $750 before my treatments could be continued, that was on the weekend when I got the news that my mom passed away so I had no choice than to go home & bury my 63yrs old mom, came back, went into the office even with the intention of paying the balance and continue my treatments but on getting there I found their door locked with no instructions on how to locate them, I then went to their head office on (40 Hansen Rd in Brampton their phone number also is:(905)460-8678 and they don't seem to care.

The owner of the branch I went to is Natasha Marone and her email address is :natasha.m@zeronacanada.ca

Below is the copy of email I sent to her on March 16th:

From: (((REDACTED)))

To: <natasha.m@zeronacanada.ca>

Subject: TREATMENT CONTINUATION

Date: March-16-14 11:48:11 PM

Hi Natasha,

How are you? This is Comfort A from Brampton. I just came back from my Mom's burial last week and went to the office to pay the balance of $750 in order to continue my treatment but found the office closed. I guess I didn't get any correspondance from you or the office because I was out of the country when I lost my mom, it was such a terrible time for me for losing my mom so young, I tried explaining to Lucy before I left Toronto of the situation I was before leaving but she told me you'll be calling but I guess you were busy as well especially you commuting from Niagara to Brampton.

I only got 14 treatments so far so I'm not even halfway. The agreement is to have 30treatments for $3500, I've already paid $2750 and only have $750 left to be paid in full, I'm ready to continue the treatment so do let me know the new office you guys are so I can come in paid the balance and continue my treatments.

You remember how stressful I told you my life are when I came to register and things got complicated when I had another death in my family, I'm more than determined to get my health back now so please let me know where you are so I can start as soon as possible. Hope to hear from you soon. .

I can be reached at this email address or through my phone number in the office file (((REDACTED))). Thanks Comfort

This report was posted on Ripoff Report on 03/22/2014 07:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/zerona-canada/brampton-ontario/zerona-canada-went-in-for-stomach-fat-reduction-was-promised-30-treatments-for-3500-1132674. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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