Report: #985352

Complaint Review: ziebart

  • Submitted: Fri, December 21, 2012
  • Updated: Wed, February 27, 2013
  • Reported By: LIttle Sister — Rochester New York United States of America
  • ziebart
    1505 Lyell Ave
    Rochester, New York
    United States of America

ziebart My sister took her less than a year old SUV at the direction of Kitty VanBortel to take the care to Ziebart and have it looked at. My sister is hard of hearing and is 65 years old . She ended up wit Rochester, New York

*REBUTTAL Owner of company: Resolved

*Author of original report: Ziebart

*Author of original report: Was a Joke

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My 65 year old sister took her SUV to the Ziebart place on Lyell Ave because she was trying to follow all the rules that Kitty Van Bortel  Co. said she needed to do to keep her car in top shape.    My sister is hard of hearing.  They were rude, said she needed this, this and this and that.  Hollered at her for not having mud flaps.  She ended up with a $3200.00 bill ffrom these rip off "Italian" owned company.  She has no paperwork showing that she authorized all this work.  We will be contacting Corporate Ziebert.  We will be contacting Kitty Van Bortel herself and the Attorney General to report this.  Someone needs to make a compromise.  

Nobody takes advantage of my sister!!!!!!
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This report was posted on Ripoff Report on 12/21/2012 07:49 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Owner of company


AUTHOR: ziebart - (United States of America)

After speaking to your sister we have resolved this issue in a way that we are certain she is happy. We would certainly appreciate removing this review as im sure you would agree we responded quickly and professionally.
Thank you.
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#2 Author of original report


AUTHOR: LIttle Sister - (USA)

There is positive news regarding this experience.  Zeibart (Syracuse) has satifactorily resolved all of my sister's issues with their company.
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#3 Author of original report

Was a Joke

AUTHOR: LIttle Sister - (United States of America)

This was cut and pasted in error.
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