• Report: #1107403
Complaint Review:


  • Submitted: Mon, December 16, 2013
  • Updated: Tue, December 17, 2013

  • Reported By: smithurmann — WINCHESTER Massachusetts
2972 Columbia St Torrance, , California USA

Zinstall Refused to refund defective software Torrance, California

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Company offers version of Outlook Express that will work in Windows 7 or 8. But it cannot import contact information in a CSV file.  Zinstall admited as such but would not entertain a refund even though I completed all their arduous report forms.  Went to PayPal a filed request for refund.  Zingtall responded to Paypal resolution area but whatever they said did not convince PP to refund - PP says they don't enterain complaints about "intangibles."

Also, firm often does not answer their phone.




This report was posted on Ripoff Report on 12/16/2013 11:29 AM and is a permanent record located here: http://www.ripoffreport.com/reports/zinstall/torrance-california-90503/zinstall-refused-to-refund-defective-software-torrance-california-1107403. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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