Complaint Review: Zipcar - New York New York
- Zipcar 1265 Broadway Floor 2 New York, New York USA
- Phone: 1 866-494-7227
- Web: 10-51 49th Avenue apt 3L
- Category: Auto & Truck Rental
Zipcar New York New York
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I initially had a car reservation for 1 day. I ended up keeping the car an extra day due to a family get together in Philadelphia. My reservation was for a pick up at 9:30PM on April 26th. I picked up the car a few hours early at 7PM. Keeping the car a day late I was ready to head home and return the car. Getting back to the car on April 28th at around 5AM, I tried to turn on the car and the engine wouldn't kick over. I tried a few more times and nothing. I taped my membership card on the wishers to activate the car and all nothing. I called zipcar to explain the situation and tell them I am currently in the car trying to get it to start so I can head home and return the vehicle. With limited money on my card at the time they tried to extend my reservation which I didn't understand. They told me I was due a 3:30AM and because of that they would not start the car if I couldn't extend, they well have the car towed. I asked them are they serious...... instead of starting the car so I can return the car they were going to leave me stranded and have the car towed. The lady agreed. I took the key out ignition, left it exposed, kept the car unlocked and took my family members that were with me to the nearest bus back to NYC. I ADVISE THAT YOU DO NOT GO TO ZIPCAR. THE BIGGEST SCAM ARTIST IN THE RENTAL BUSINESS. AND THEY WILL LEAVE YOU STRANDED!!!! HIGHLY DISGUSTED!!
This report was posted on Ripoff Report on 04/28/2016 03:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/zipcar/new-york-new-york-10001/zipcar-new-york-new-york-1302312. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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