Report: #1268800

Complaint Review: Zoll life vest

  • Submitted: Wed, November 18, 2015
  • Updated: Wed, November 18, 2015
  • Reported By: Anonomous — Chandler Arizona USA
  • Zoll life vest
    121 gamma drive
    Pittsburgh, Pennsylvania
    USA

Zoll life vest Billing for services over 1yr old when Medicaid won't pay any longer. Pittsburgh Nationwide

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While in the hospital in June 2014 after suffering a heart attack and stroke, someone came in and put a Zoll life vest on me. I did not have insurance and they were trying to get me Medicaid.Everyone knew this at the time. I have no idea who ordered the vest, who put it on me but I was told I had to wear it twenty four hours a day. So I did, for approximately 5 months. I did get the Medicaid insurance in August, which covered the services retroactively back to June. All bills were covered, or so I thought.  In September of 2015 (yes over 1 year after the initial vest was put on)I received a bill  from Zoll Life vest. I spoke to some kid (sounded very very young )and explained that I had the insurance at the time and why are they billing me a year later?  He said they had a billing mix up. I told him that wasn't my problem and to go through the insurance co. He said they weren't paying the bill. I asked to speak to an operator and they put me thru to some lady that was rude and wouldn't listen and I Told her I wanted a supervisor to call me and she finally hung up on me. Never got a call from a supervisor. Two months went by and got another bill from them.  Called them and explained the situation again to another person. The reason they weren't getting paid is because a year had gone by and they hadn't billed the insurance company. This is no small bill. It is for 3370. I told them it was their fault for not billing the insurance company and I was not going to pay for something because they had a billing screw up on their end. I told them it was bull**** and the guy hangs up on me after once again asking for a supervisor.   So I have now left a scathing message for Jason Whiting, who is the president of Zoll Life vests. We will see if he has the decency to call me back.In the meantime I have read numerous reviews of Zoll and there are many, many reviews on their incompetence in the billing department and I thought it was time to let people know that IT IS NOT OK TO RANDOMLY PUT ON VESTS WHEN PEOPLE ARE AT THEIR MOST VULNERABLE TIME (almost dying from a heart attack),NOT BILL THEIR INSURANCE COMPANY FOR OVER A YEAR, and expect to get paid because they never sent a bill to the customer or notified anyone after waiting a year from the service time. It is reprehensible that they should even be allowed to bill customers directly due to their incompetence in the billing department.

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This report was posted on Ripoff Report on 11/18/2015 11:55 AM and is a permanent record located here: http://www.ripoffreport.com/reports/zoll-life-vest/pittsburgh-pennsylvania-15238/zoll-life-vest-billing-for-services-over-1yr-old-when-medicaid-wont-pay-any-longer-pitt-1268800. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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