• Report: #1039960
Complaint Review:


  • Submitted: Tue, April 02, 2013
  • Updated: Tue, April 02, 2013

  • Reported By: SJ329 — Fernandina Beach Florida
273 Powell Street Brooklyn, New York United States of America

ZoomUSA ZoomUSA@ebay.com Sends broken computers, won't return calls or emails Brooklyn, New York

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I was looking for a budget priced laptop.  I have been a customer of Sears for over 40 years and have had always enjoyed great customer service.  So when I ordered the laptop from them with a vendor of ZoomUSA I did not question the validity of the company.  However, they sent a broken computer and will not contact me back after three phone calls and three emails.  They require an RMA to return within 21 days.  I have spoken to Sears and they are trying to assist me but ZoomUSA will not get back with them either. 


This report was posted on Ripoff Report on 04/02/2013 09:20 AM and is a permanent record located here: http://www.ripoffreport.com/reports/zoomusa/brooklyn-new-york-11212/zoomusa-zoomusaebaycom-sends-broken-computers-wont-return-calls-or-emails-brooklyn-ne-1039960. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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