• Report: #615946
Complaint Review:


  • Submitted: Mon, June 21, 2010
  • Updated: Mon, June 21, 2010

  • Reported By: FleecedByZoosk — reno Nevada United States of America
Attn Billing Zoosk, Inc. 475 Sansome St 10th Floor San Francisco, California United States of America

zoosk zoosk.com Made initial purchase of $29.99 for one month membership. Zoosk upcharged my CC to $119.88, Internet San Francisco, California

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Same as


(Grand Island

Nebraska) on April 10th, 2010 (your first clue)

On June 18th, 2010 I purchased a one month membership to Zoosk.com.  I am internet savvy enough and experienced enough to make absolutely sure of what it is I was purchasing.  There were three upgrade
options, a one month for $29.99. a three month for $59.97 and the year membership for $119.88.

I made absolutely certain to fill the bubble, place check mark, or fill the box of the one month membership for $29.99.  Even before final submission I went back and double checked that I had placed the mark in the correct box..  "Yep, the bubble is filled for the one month membership for $29.99." 

But, low and behold, I check my on line statement 24 hours later and I am being charged $119.88!!!!!!!!!!!!

I immediately called the telephone number associated with the on line transaction and got the voice mail recording stating that they don't take calls and I will be unable to speak to anyone.  It said the only way is through email.  I emailed them and have yet to get a response back.

Called my bank and it appears my bank is in on it to. Bank won't stop payment or refund money unless I can prove that I only wanted the one month membership.

Stay away from ZOOSK!

I used Andy's wording because it was IDENTICAL TO WHAT HAPPENED TO ME AND I LIVE IN RENO NEVADA . . .  "Fleeced"

This report was posted on Ripoff Report on 06/21/2010 10:15 PM and is a permanent record located here: http://www.ripoffreport.com/reports/zoosk/san-francisco-california-9411/zoosk-zooskcom-made-initial-purchase-of-2999-for-one-month-membership-zoosk-upcharged-615946. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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