zurich vehicle service contract Lack of honoring vehicle service contract. overland park Kansas

 I purchased a vehicle service contract/powertrain warranty from Zurich.Until now I never tried useing the "warranty".Now that I actualy need the services I had paid for...Zurich is not honoring the contract.  The literature they gave me states..."confidence,reliability,protection,and satisfaction"."You take care of more important things and let take care of your vehicle". No realy it actualy says this.The pamphlet simply just goes on and on how they got your back.  Well now that I need the services Zurich agreed to provide,they are now basicaly saying"just kidding...but thanks for the money".   WTF? If Zurich has no intention in honoring warranties/contracts...how can they be allowed to still be scamming consumers?   Just by reading other reports of being ripped-off by Zurich Vehicle Service...I now know that I too have fallen victim to Zurichs shadey and down right dirt-bag practices....for shame!