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Ripoff Report | Zurvita Review - Internet - Zeal ripoff internet
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Report: #1091838

Complaint Review: zurvita - Internet

  • Submitted:
  • Updated:
  • Reported By: terry — smyrna South Carolina
  • Author Not Confirmed What's this?
  • Why?
  • zurvita Internet USA

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I am very unsatisfied with this company this company is a rip off tells you you can order there product as needed or what you want when needed then set you up on a monthly draft and hits your account monthly for $200 and will not refund your money and the product does not really work you can even look at their video they use to promote product no one in video has lost weightplease do not fall for this scam they tell you you have a 30 day money back no hassle guarantee but when you call you are told they cannot refund your money  

Terry Smyrna sc

This report was posted on Ripoff Report on 10/14/2013 11:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/zurvita/internet/zurvita-zeal-zurvita-zeal-ripoff-internet-1091838. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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#1 UPDATE Employee ..inside information

Education is what you get when you read the fine print. Experience is what you get when you don't.

AUTHOR: AZMAN - ()

POSTED: Wednesday, October 16, 2013

"I am very unsatisfied with this company this company is a rip off tells you you can order there product as needed or what you want when needed then set you up on a monthly draft and hits your account monthly for $200 and will not refund your money..."

You did not read through the sign up form in its entirety when purchasing your product.

If you receive a monthly charge to your account for a product, then you signed yourself up as a Preferred Customer with an autoshipment. On the customer sign up form, there is an option you can select if you do not wish to become a Preferred Customer, but would like to make a one-time purchase.

The Preferred Customer Terms & Conditions specifically state:

"As a Preferred Customer I understand the monthly fee will be renewed automatically unless I notify the Company either by calling Customer Service at 713-464-5002 or by providing written notification to billing@zurvita.com before monthly autoship renews. I also understand that as a Preferred Customer I will be enjoying a monthly fee that is less than retail price of the same product."

"...do not fall for this scam they tell you you have a 30 day money back no hassle guarantee but when you call you are told they cannot refund your money..."

Again, you did not read through the sign up form in its entirety when you purchased your product.

The 30-day Money Back Guarantee specifically states:

"First time orders of a Zeal Wellness Canister (30 day supply) come with a 30-day money back guarantee. This does not include the Zeal Weight Management Products (Zeal Burn, Zeal Cleanse, Zeal Advanced Formula Protein Shakes, and Zeal Weight Management Program) or other Zeal Wellness Options. If for any reason you are not satisfied with your experience, simply contact the Zurvita Consultant who sold you your initial order and return any unused portion of the Zeal Wellness canister to the Consultant within 30 days of the initial purchase date. The Consultant will refund the purchase price of your product, less any shipping or handling costs."

You obviously purchased the Zeal Weight Management Products, as you mentioned in your report that "...the product does not really work you can even look at their video they use to promote product no one in video has lost weight..."

All necessary information required in order to make an educated purchase is available in plain view on the customer sign up form.

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