Harbor Resort Management - Alpenland - St. Johann - Highlands Servicing Kept selling account without notification, Unable to use "weeks" as promised, Unable to contact most times with questions Las Vegas Nevada

Purchased a time share in Las Vegas ( Jan.4,2007) thru Harbor Resort Management. Promised 12 free weeks plus exchange week and a $1000 shopping spree ( which required us to spend money ,we found out after the fact). After one week used, never had any units available for us to use in following 1 1/2 years, this thru Resort Interval Group.

Sold our account to others for collection, along with our credit card information, without notification. Unable to access company (Harbor Management) as phone disconnected. Did not receive credit for one payment even with proof of payment.

Alpenland also billed our credit card, even after Harbor sold account to Crown Point. Alpenland declined to talk with us after we questioned billing.

I called Crown Point for information and a Mr. Duke called from Crown Point called and asked me for copies of our papers , saying computer had gone down. Learned following week that the account had been sold to the Florida company, name unkown

Told by last one to "buy" our account, that Crown Point ( latest of "finacial owners")sold our account, as they owed money to them. They only called us after they found out we closed account to prevent further ripoff.

We lost approximately $7,000.

Marge
Thousand Oaks, California
U.S.A.