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  • Report: #612195

Complaint Review: Mount Maunganui BEACHSIDE Holiday Park

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  • Submitted: Wednesday, June 09, 2010
  • Posted: Wednesday, June 09, 2010
  • Reported By: United States of America
Mount Maunganui BEACHSIDE Holiday Park
1 Adams Avenue Taurnaga Select State/Province United States of America

Mount Maunganui BEACHSIDE Holiday Park Dishonest Stealing of Money Taurnaga, Other


1Author 0Consumer 0Employee/Owner

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Mount Manganui Holiday Park Tauranga

Stayed in this several times, but the last stay will be the last.  I paid for two days in advance.  We decided to leave early since the storm was loud and kept us up all night.  The following morning I went to check out and the attendant told me she could not refund me for the second day THAT I DIDN'T USE.  She said that there's a sign at the front desk saying you can't cancel any reservations.  That is fine IF I had reserved a spot and decided not to use it, so someone else could use it, BUT I wasn't costing the company any money out of lost revenue if someone could replace my spot.  The WHOLE place was completely EMPTY.  There were acres not even used.  The company has a policy of blatantly stealing money entrusted to them, and passing it off as 'weather'.  If I go to the movies and buy two tickets, and if my wife gets sick and wants to wait in the car, I can get a refund for her ticket, SINCE SHE DIDNT USE IT.  Outright THEFT and DISHONESTYI WILL NEVER DO BUSINESS WITH THIS PLACE AGAIN!!

This report was posted on Ripoff Report on 6/9/2010 1:33:22 PM and is a permanent record located here: http://www.ripoffreport.com/resorts/mount-maunganui-beac/mount-maunganui-beachside-holi-a4fbf.htm.

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