Direct Tv - 2009 Directv,inc Install mistake Internet

On Friday Sept 4, 2009, my neighbor cane over to tell me that my DirectV service is going to be disconnected.

Currently I like in a townhouse. I have no direct view of my roof to verify the first install, so I had to take their word for it that they installed it correctly.

So when directv installed my dish on my roof, they seemed to have install the dish on my neighbors roof area. The installer that is coming to install their service indicated that they will have cut my wires or remove the installed dish to install theirs. This I have no problems with. If something was installed on his property, he is fully correct in removing my install. But he was nice enough to give me a heads up.

So I called directv to see if they could get someone out to move my dish. They we're not being very helpfull for something I think is their fault. "I" didn't install equipment on my neighbors roof.

Directv's response was your SOL.

They wanted to charge me $45 to have someone come out to move the dish. And in addition, they we're in no was going to make any effort to come before my neighbor get's his installed.

So, I'm not really inclined to pay directv to move a dish in the first place when they installed it improperly.

And second, They weren't going to make it before my neighbors install so the first point in mute.

All I know at this point is sometime today my service is going to get disconnected and directv choose to not help in any way so I'm going to ahve to rethink their service.

But I feel the whole thing is their error and should at least came offered to move the dish. Seeing howe they installed it in the wrong place int he first place.