• Report: #489741

Complaint Review: Sirius Satellite Radio Customer Service/ Billing Dept.

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  • Submitted: Thursday, September 03, 2009
  • Posted: Thursday, September 03, 2009
  • Reported By: the sandman — hermosa beach California USA
Sirius Satellite Radio Customer Service/ Billing Dept.
www.sirius.com Internet Internet United States of America

Sirius Satellite Radio Customer Service/ Billing Dept. Put me in collection for not renewing my satellite radio Internet


1Author 0Consumer 0Employee/Owner

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I got Sirius with my new car purchase, renewed it one time for 3 months and let it go. Today - months after I let it go and it shut off - I got a collection notice from Collection Company of America saying I owe $47.85. 

I called them and they said in the terms and conditions info that came with my car packet - I was to call Siruis if i wanted to cancel, even though I haven't gotten satellite for any period of time other than the time I paid for it. 

This is a ridiculous policy that is an obvious attempt to FORCE people to resubscribe.

In addition because of this outrage, my spouse cancelled the radio on their car also - and were told it would be 8 weeks to process a refund becuase we paid by check. 

What a joke this company is.

This report was posted on Ripoff Report on 9/3/2009 5:38:06 PM and is a permanent record located here: http://www.ripoffreport.com/satellite-dish-companies/sirius-satellite-rad/sirius-satellite-radio-custome-4f256.htm.

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