Captain Marketing Charged me after my cancellation Internet, Internet

Captain Marketing works with hundreds of clients, many of whom have been with us for a lengthy period of time.  The results we provide are excellent.  As the client below mentioned, he ended our relationship before we were able to demonstrate our abilities.  We contacted the client, as any company would, to keep his business and try to nurture the relationship.  We were sorry that became impossible. 

We work extremely hard to make sure the service we provide meets or exceeds our clients' expectations.  We are a great group of experienced people.  Please call if you feel you need any further clarification.

Captain Marketing
Director of Operations
captainmarketing.com

It's been over a month since the last charge to my credit card.  Captain Marketing issued a credit stating that they made an error due to a transition to a new system.  They also sent me an email as I asked stating that they would not fight the dispute over the September charge.  

I have inactivated the card number they charged earlier and the matter is resolved.  

I am the owner of a nationwide educational company, and I have been a client with Captain Marketing for nearly two years.  I have been enrolled in Captain Marketing's silver SEO package, and I want to make it clear to the public what kind of service Captain Marketing provides (after seeing a comment from someone who did NOT even give the company a proper chance). 

As a successful business owner myself, I am in fact infuriated that someone could write such comments about Captain Marketing, especially someone who claims to not be an expert in SEO.  To be completely honest, working with Captain Marketing's SEO service has been perhaps one of the best business decisions I have made in the last few years.  In fact, the reason I even saw this review was because I'm planning on purchasing two additional silver SEO packages for two other businesses I own (once I can afford it all on a long-term basis), and I saw this review during a simple Google search.  I have no experience with any of Captain Marketing's other services (website design, etc.), but I do know that they have exceeded my expectations in SEO (honestly).  I consider their SEO to be an incredible investment that has only shown exceptional results for my first business, and I can only say good things about this company and the wonderful people that work there. 

Yes - perhaps they do not recommend the highest traffic keyword choices for your given business during their initial consultation (which the author of the original report claimed in his judgments).  But the author claims he is not a novice in SEO either, just like myself, and it takes two minutes to research keywords using Google's free Keyword Traffic Estimator.  I did my own simple research into keywords using Traffic Estimator, and Captain Marketing was MORE THAN HAPPY to accept all my keywords and also provided me with excellent recommendations based on my ideas.  And even though I picked some of the highest traffic keywords in my industry, my website is on the first or second page of Google in more than 75% of my 20 keywords.  THAT IS NOT A JOKE, and that is why I look forward to purchasing two more of Captain Marketing's SEO packages when I can finally afford it. 

Sorry I do not mean to be rude in any way to the original author, but Captain Marketing has been a blessing for me, and I am so glad they called me and "convinced" me to at least try their service (I even got to speak with their CEO Bruce who assured me of their past success).  Yes perhaps I was skeptical at first because I knew little about SEO two years back, but I would have been an idiot if I passed up their service and likely not be in the position where I am today. 

So to the original author, go ahead and see if you can find a better SEO service out there, just don't bother the good people at Captain Marketing ever again.  You don't deserve their help and expertise.  And don't judge a company based on first impressions and then write a nasty report about them.  I usually never post online in forums because I simply don't have the time due to my business, but as one of their active clients who has truly benefited from their expertise, it's my responsibility to speak out against such nonsense from someone without adequate experience.  I'm sure they were willing to eventually compensate you for the billing mistakes, and they certainly do not deserve a negative report permanently posted online.  That boils my blood, but maybe that's because they have truly helped me increase my website traffic to a level that I could not have imagined in just two years.   

Patience is a virtue, and as long as Captain Marketing is in business and I can afford it, I will be one of their clients, even if that's for the rest of my life.  I just have no need to look elsewhere anymore.  And for these reasons, I will defend the company's reputation, especially against people who have no idea what they're talking about.  That kind of ignorance just doesn't help potential entrepreneurs, who truly need help in SEO, and we as a society in recession need small business owners to succeed for the future of America.