ADT Security Services Brinks Deceptive Tactics Internet

"Everyone knows that ADT charges to highest monthly monitoring fee out there, but I stayed with them."

I have Vivint (formerly APX) and pay $49.99/month for their basic service.

How much were you paying and what do the other alarm companies out there charge for the same level of service?

I'd like to see the results of your knowledge on this subject.

Sorry for your problems with them.

Ok, if you have been a customer of any company for that long you are not contractually obligated to stay with them. To cancel your services with ANY alarm company you have to notify them within 30 days in WRITING (it says this on your original contract) of your intent to cancel. If you received a statement showing a bill credit for the amount then you have written proof to dispute the issue with the credit bureau's... However, you said that you wanted to cancel and not accept the free months, but yet you kept accepting free months and then were surprised when you received a bill? You area always a month ahead with alarm payments- Your bill for December would actually be for January... Also, you would have had to miss a lot more payments than you are claiming for ADT to send your account to collections, there is a long process to legally sell a debt to a collector, so I think you are missing some facts to your story. As far as ADT being the most expensive company out there... Actually, our monitoring prices are pretty substandard in the industry... The only time you find something cheaper is with a small local company, in which case there is a big chance nobody will respond to your alarm going off and you get charged if your equipment breaks....


To answer the other persons question about monitoring prices- ADT charges $35.99 a month for police, fire, and medical monitoring with a FULL warranty (which means you pay $25.00 trip fee if a technician needs to come out to fix/replace anything instead of a labor and equipment charge).  So, to the original poster, obviously we are not the most expensive company... Just the best.

In parting, I hope you work your situation out! And best of luck in your job search!