I was using ADT services at the time I was broken into and theives made off with whatever they wanted and never tripped the alarm system. I thought my business was protected,because it sure cost me enough to have a system installed,but it never was set off after theives just done whatever they wanted to once they got inside. I called to cancel my service and was told by the local office that they would handle it,that I would need to fax a letter of cancellation to them. I was OK with that. Then I get a charge from ADT on my credit card three months later and when I called them for explanation,they told me they never recieved my original fax.(whatever!) So I sent them another fax and thought that might be the end of it,but no,I keep getting past due bills from them and can not seem to get them to understand that they should be responsible for my loss that I suffered because of their unprofessional service that I was getting.I would not recomend anyone doing business with these folks.
Barry w.
Cleveland, Tennessee
U.S.A.