My problem with APX is that after I signed my contract, I found out their license to sell or install alarm systems was not valid in my state-it had expired. The license expired April 30, 2008 and they did not submit a request for a license renewal until April 30, 2008 either. According to our state alarm company licensing board, APX's license was not renewed by them until May 30, 2008. I signed my contract on May 21, 2008.
APX Alarm has told me that I have no complaint and that even though their license was not renewed until May 30, 3008 it was retroactive for the whole month of May. My state alarm company licensing office states that is news to them regarding the retroactive statement but will review it with their legal department once APX responds to my complaint which I had filed against APX with the licensing board.
I also didn't care that the sales rep who “sold” me the security system grabbed my wrist after his sales pitch when I told him I wasn't interested in their product. Why I didn't call the police on him I don't know. I don't think he meant any harm by grabbing my wrist and me being male, I didn't feel threatened. I felt sorry for him so I agreed to the contract.
Sorry I did. Watch out for APX.
Buddyboy
Memphis, Tennessee
U.S.A.