• Report: #517693

Complaint Review: Castlerock Security - SAI Security

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  • Submitted: Saturday, October 31, 2009
  • Posted: Saturday, October 31, 2009
  • Reported By: Howard — Virginia Beach Virginia U.S.A.
Castlerock Security - SAI Security
2101 Arlington Heights Road Arlington Heights Illinois 60005 United States of America

Castlerock Security - SAI Security - Pinnacle I asked them to cancel my service and they refused. They provide no proof of a contract yet want $239.44 to cancel early. Arlington Heights Illinois


1Author 0Consumer 0Employee/Owner

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On September 29, 2009 I wrote Mr. Brian Johnson, President/CEO of CastleRock Security Inc a certified letter requesting they cancel my service and stop charging my checking account $37.00 per month.

I received a letter from Mr. Johnson stating that they had in fact purchased Pinnacle Security and SAI yet they provided no signed contract and refused to cancel unless I pay an additional $239.44, claiming the remaining balance due until the end of a 36 month contract.

I was never given nor did I ever sign a contract with Pinnacle Security. I only signed an Installed Installation Invoice.

This report was posted on Ripoff Report on 10/31/2009 5:33:48 AM and is a permanent record located here: http://www.ripoffreport.com/security-services/castlerock-security/castlerock-security-sai-secu-58a6e.htm.

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