• Report: #463004

Complaint Review: Firstline Security

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  • Submitted: Friday, June 19, 2009
  • Last Posting: Tuesday, July 14, 2009
  • Reported By:Chino California
Firstline Security
370 West Center Street Orem Utah 84057 U.S.A.

Firstline Security-Alarm Services missleading Orem Utah


2Author 0Consumer 0Employee/Owner

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On September 11, 2007 I was contacted by a door to door sales rep for Firstline Security telling be that my home had been selected for a free system and I would only pay monthly momitoring charge. I told the sales rep that we were going to remodel are home, and the front door would be replaced and there would be some entries to the home added. I was told that there was no problim they would come out and move the sencor from old door to new door and if I paid $70 for sencors for the additional doors the tecnicion who installed the system told this to me also. When I contacted Alarm services I was notified on June 5, 2008 would be handling my service they told me that it would cost me $100 an hour and I told what I had been told, I asked how to remove the sencor from the door and I would do it my self they refused so I have not used the system since but have continued to pay. As of June 18, 2009 I stoped the auto payments and contaced Alarm service that I was cancelling my service and the reason why, the conected me to a tecknicion from Firstline and I told him and just said I have to pay. I have also sent them a letter of cancellation.

Bert
Chino, California
U.S.A.

This report was posted on Ripoff Report on 6/19/2009 1:07:38 PM and is a permanent record located here: http://www.ripoffreport.com/security-services/firstline-security/firstline-security-alarm-servi-fep46.htm.

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#1 Update By Author

Alarm Services

AUTHOR: Bert - Chino (U.S.A.)

I recived a letter in reponce to my letter. They tell me that I can not cancell unless I pay the balence do on contract . the state unforunate that situation is but I have to pay for them to move sencor to new door.
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