• Report: #435018

Complaint Review: Protect America

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  • Submitted: Tuesday, March 17, 2009
  • Posted: Tuesday, March 17, 2009
  • Reported By:Fair Play South Carolina
Protect America
5100 N IH 35 Suite B Round Rock Texas 78681 U.S.A.

Protect America - GE Security would not cancell service after expiration of contract. Round Rock Texas


1Author 0Consumer 0Employee/Owner

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On January 23, 2006, I signed a 3 yeay contract for my mother, she resided at 169 Lifestyle Ln., Anderson,SC. She passed away about a 18 months ago, I then called Protect America and ask if I could cancell the service since my mother has passed away, They informed that I had to fufill the contract and to call back at at the expiration of the contract and cancell at that time. I waited for the contract to expire and then contacted them in January 2009, they then ask me to send a certified copy of the death certificate, which I did in January. They continued to debit her account, I had called back 3 times and they informed me that the account was put on hold and it would not be deducted any more. They have continued to debit the account thru March. I called again on March 17,2009. I have not been able to contact anyone that would help me. Please Help.

Raymond
Fair Play, South Carolina
U.S.A.

This report was posted on Ripoff Report on 3/17/2009 8:04:39 AM and is a permanent record located here: http://www.ripoffreport.com/security-services/protect-america/protect-america-ge-security-d7fx5.htm.

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