• Report: #636388

Complaint Review: Ishop USA

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  • Submitted: Wednesday, September 01, 2010
  • Last Posting: Thursday, September 02, 2010
  • Reported By: Shaun — Alberton Other United States of America
Ishop USA
Internet United States of America

Ishop USA Ishop-america This seems to be a scam - Offer a service - Take money - Do not ship the products Internet

*UPDATE by author: IshopUSA responded - FINALLY


2Author 0Consumer 0Employee/Owner

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I first became aware of IshopUSA, as they are recommended by Amazon.com to provide shipping to International customers on the Amazon website.

I placed an order with IshopUSA on 10 Aug 2010, and received a revision on 12 Aug 2010 with a shipping charge increase of $100-00.  I decided to proceed with the order and placed the order on 12 Aug 2010 - I paid almost $1000-00 for the order including shipping.

I have emailed the customer service department almost every day since 24 Aug, and to date have only received one response - " The order should be shipped tomorrow" - Thanks Kate.

 

Since then, I have sent almost 2 dozen emails and have not had a response yet.

I think that this service is a SCAM - DO NOT USE THEM.

I seem to have lost a large sum of money - But Once bitten - Twice shy.

This report was posted on Ripoff Report on 9/1/2010 8:59:25 AM and is a permanent record located here: http://www.ripoffreport.com/shipping-handling/ishop-usa/ishop-usa-ishop-america-this-s-8aaf5.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Update By Author

IshopUSA responded - FINALLY

AUTHOR: Shaun - Alberton (United States of America)

SUBMITTED: Thursday, September 02, 2010

I received an email this morning from IshopUSA, stating that one of the items that was ordered, could not be supplied.  The total cost for this product was $18.24.  That was the reason given for the delay. 

I instructed the company to refund me the $18.24 and ship the balance of my order.

I received the notification from Paypal of the refund, but still no notification of any shipping and or tracking number.

Hopefully, I have been mistaken, and IshopUSA if finally going to complete my order and ship it.

Thank you to your website as I finally got some action.

I will gladly print a retraction should they finally keep to our agreement.

 


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