rom day one trivium has been nothing more then a fraud as they explained to me how the install was to be simple and could be done in 10 minues which was a lie , next they never answered the phone when issues arrised as we never even used the system and spent a enormous amount of money with our IT guy to figure out which was impossible. Bottom line after calling for almost 3 months and finally getting thru the owner MATHEWS MANILOOR SAID HE DID NOT WANT ANY PROBLEMS AND WOULD ISSUE ME A CHECK (REFUND) IMMEDIATELY SAME DAY OCT.24TH . AFTER NOT RECIEVING FOR ALMOST THREE WEEKS I TRIED TO GET THRU BY EMAIL,CELL,OFFICE,MSG.S WITH RECEPTIONIST , ETC.. HE GOT ON PHONE AND SAID HE NEVER SENT AS OF YET BUT WOULD DO SO SAME DAY AND EMAIL ME CHECK # , TRACKING # , ETC.. AS I TOLD HIM I SENT MY FULL NAME AND ADDRESS TO HIM AS THE BUSINESS HAD MOVED AND DO NOT HAVE BANK ACCOUNT I HAD ORIGINALLY HE SAID NO PROBLEM HE WOULD WRITE CHECK MANUALLY AND MAIL OUT TO ADDRESS OF 15 FOX LANE LAKE GROVE , NY 11755 AS OF THURSDAY MORNING I RECIEVE A EMAIL STATING HE REFUNDED MONIES TO ACCTY THAT IS CLOSED AND DO NOT HAVE ANY LONGER SO AGAIN HE IS PLAYING GAMES . I INSIST HE MAKES MY CHECK OUT IMMEDIATELY AND MAILS TO ADDRESS ABOVE ASAP AND UNTIL HE DOES I WILL CONTINUE TO WRITE TO ALL TO LET KNOW EXACTLY WHAT TYPE OF COMPANY THEY ARE AND TO STAY AWAY - RATHER THEN SEEING WE HAD ISSUES AND SAYING NO PROBLEM LET ME RIGHT YOU OUT YOUR CHECK AND GOOD LUCK - NO HE INSIST ON PLAYING GAMES AND IS BEING NOTHING MORE THEN A CON MAN - STAY AWAY AND GO DO BUSINESS WITH A REPUTABLE COMPANY - STAY AWAY UNLESS YOU DO NOT WANT YOUR MONEY AND SERVICE BECAUSE THAT IS EXACTLY WHAT YOU WOULD WIND UP WITH I CARE ABOUT PEOPLE AND DO NOT WANT TO SEE ANYONE ELSE HURT -
Your Desired Resolution:
A FULL REFUND IMMEDIATELY IN THE FORM OF CHECK AND/OR TO MY CURRENT BANK ACCOUNT AT TD BANK . WHICH EVER BUT IT MUST BE DONE 11/12/2009 AS IT IS ALREADY A MONTH PAST DUE