Below is the invoice of the purchase made in May of 2008 for a pool table with a dining conversion purchased for my church youth group to keep youth off the streets. Despite paying in FULL as shown below, I was told on numerous occassions when I was able to get through to a human that the table delivery was being delayed. I was finally given a delivery date of December 26,2008 and to date despite almost daily calls I have not received a refund, nor the pool table.
I was told that the company domain name has been sold and that the number to reach the previous owner Tim Priebe is 719 388 8899, I have called and left at least 8 messages with his "secretary" and have not received a call back. It is impossible to speak with him directly. Not only is the church out a pool table for the youth, but we are out almost $3000 and unable to purchase a pool table for the church.
After reviewing other similar complaints it is important to note that I did report the fraud to the FTC, to BBB, Billiards congress of America, and the US Chamber of Commerce. I was told by the BBB Colorado that they received no response from the company to numerous calls and efforts to reach the company.
Transaction Number: 0004429134
Dear XXXXXXXXXX,
Thank you for placing your order with Pool Tables Direct.
This Automated e-mail message is to confirm that your order
has been processed.
Our goal is to provide 100% customer satisfaction.
Please take a few minutes to review the details of your order.
*******************************************************************
Order Date: Monday 26th of May 2008
Email Address: xxxxxxx
Phone Number: (814) xxxxxxxx
Shipping Details
Full Name: xxxxxxxx xxxxxx
Address: xxxxxxxxxxxxxx
Russell, PA, 16345
*******************************************************************
Item
Quantity
Unit
Subtotal
*******************************************************************
-----------------------------------
Item Subtotal:
$ 2899.00
Insurance & Crating: $
0.00
Shipping:
$
0.00
Finance Fee:
$
0.00
Tax:
$
0.00
Total:
$ 2899.00
*******************************************************************
Method of Payment: Credit Card
Card Ending In: XXXXXXXXXXXXXXX
Authorization Code: XXXXXX
AVS Response: Address and 5-digit ZIP match.
*******************************************************************
Bilked in pa
warren, Pennsylvania
U.S.A.