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  • Report: #377524

Complaint Review: UK Soccerstore.com

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  • Submitted: Wednesday, October 01, 2008
  • Posted: Wednesday, October 01, 2008
  • Reported By:Bournemouth Other
UK Soccerstore.com
Internet United Kingdom

UK Soccerstore.com Ordered football kit in July - "lost in post" twice and now won't answer e-mails Internet


1Author 0Consumer 0Employee/Owner

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I ordered a kids football kit in July 2008 - when I chased it I was told it was "lost in transit" they offered to send another one and a free adult shirt but now in October - it is still missing. The only way to contact the company is by email - there is no phone number or address which means you can never talk to a human being!

Since the beginning of September they have stopped returning my emails - despite the online promise to always respond within 24 hours. I don't know how to proceed with my complaint as there are no contact details except the e-mail address! Can anyone advise who I complain to in this situation? I used paypal so will try them next.

Mrs m****
Bournemouth
United Kingdom

This report was posted on Ripoff Report on 10/1/2008 5:11:32 AM and is a permanent record located here: http://www.ripoffreport.com/sporting-good-manufactures/uk-soccerstore-com/uk-soccerstore-com-ordered-foo-m28pa.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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