To know terms such as low turns, and altitude awareness like this report shows the accuser most likely is a experienced skydiver, far from his first tandem. The person making the complaint stated that he was not given any prior training before his jump, but to know terms such as these, you at least need to go through ground school or have experience more than that of a first time tandems skydiver. He claims to have been jeopardized the information on skydiving yet he had clearly demonstrates his knowledge in his written report. Also the altitude that the writer of the original report is most likely incorrect as well, stating he had jumped from 10,000 feet. In all my jumps at Skydive Long Island they were either from 13,500 feet (the majority of the time), or from 11,500 feet due to circumstances out of the pilots control. The aircraft would most likely would never have taken off the ground if its intentions were to let the tandem jumpers out at 10,000 feet. The altitude of 10,000 feet for a skydiver is usually the goal of smaller aircrafts which cannot climb higher than this altitude, Skydive Long Island does not own or operate any of these smaller planes. Other drop-zones whom may be using this report as an excuse to make themselves look better than they are, because they cannot achieve the altitude that of Skydive Long Island, most likely operate these smaller aircrafts.
Unfortunately I found this comment easily enough when searching for SDLI videos on google, and many people will not read the defense comments to this report and the writer may have partially achieved what he was looking for.
Blue Skies
Kris M