Red Star World Wear
686 NW York Drive Bend, OR 97701
Internet Internet
United States of America
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Red Star World Wear Matrix Mailing "Designer Sunglasses RIP-OFF!!!! Internet
*Consumer Comment: Yes, it is a scam
1Author
3Consumer
0Employee/Owner
My friend saw this ad on the internet for America's New Quality Polarized Sunglasses for FREE (except for S&H) we got 2 pair of so called "designer" sunglasses a $340.00 value for $19.99. They do not mention that you are signing up for an auto-ship every couple of months they send a 2 more pair of "free" cheesy glasses and continue to charge your credit card $`19.99 each time. They do not answer emails and only returned a phone call after I threatened to dispute the charges. They then took nearly 6 weeks to issue a refund.
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REBUTTALS & REPLIES:
1Author
3Consumer
0Employee/Owner
Updates & Rebuttals
#1 Consumer Suggestion
AUTHOR: kylej80 - (United States of America)
SUBMITTED: Saturday, July 30, 2011
POSTED: Saturday, July 30, 2011
Redstarworldwear provides an opt-out box for the recurring charges on the review page where you enter your credit card info. This box defaults to be checked and says YES, send me two pairs of glasses every two months for $9.90 each to be charged automatically. Unchecking the box should prevent the recurring charges.
#2 Consumer Suggestion
AUTHOR: Advance - (United States of America)
SUBMITTED: Monday, October 10, 2011
POSTED: Monday, October 10, 2011
When entering your order information, at the bottom of the page is the option to "opt out" of receiving monthly additional pairs of sunglasses, where it is clearly explained that it will be charged to your card. This is the most consistent complaint I've read when researching redstar, so we went ahead with our order from them since it's just a user error, not a scam. We recieved a $500 gift card and purchased $500 worth of glasses, paid about $80 in shipping. Whether its really for shipping or just the actual worth of the glasses, I don't know. But the glasses fit, dont fall off my head and are polarized.
The option to not receive more glasses was there, you just didn't see it. The Red Star company offers are not a rip off. Not a scam. You just need to read the fine print, just like every other online purchase.
#3 Consumer Comment
AUTHOR: Cohaagen90 - Mars Colony (Greenland)
SUBMITTED: Sunday, November 20, 2011
POSTED: Sunday, November 20, 2011
Anything that automatically signs you up for additional products to be billed directly to your credit card periodically until you cancel it, is, by its very nature, a scam..."opt-out" option or not. Just because Red Star Worldwear had a couple of their shills come on here and defend that policy does not make it acceptable. The very point of such a policy is to hope you do not see that "opt out" option, or the fine print, and commit more of your money to their scam. I would really like to know who needs two new pairs of sunglasses every few months...unless the sunglasses are cheap junk and only last a few months before needing replacement. This is an obvious scam, designed to catch people who do see the "opt-out" box. If they offered a quality product, they would not need to use tricks like this.
