ON JULY 13/09 I WAS CHARGED $7.02 FOR A FREE TRIAL BOTTLE OF GREEN TEA PURITY WEIGHT LOSS SUPPLEMENT. ON JULY 25/09 I WAS CHARGED $88.94 FOR A SECOND BOTTLE OF THE SAME SUPPLEMENT. I HAD ALREADY CANCELLED FUTURE SHIPMENTS AT THIS POINT BECAUSE I HAD NOT RECEIVED THE FREE TRIAL BOTTLE. ON JULY 31/09 I FINALY RECEIVED THE TRIAL BOTTLE.
THE FIRST CHARGE OF $7.02 WAS FROM NXT SUPPLEMENTS, WHO'S PHONE NUMBER 908-320-4322 IS NOT REACHABLE. YOU GET A RECORDING TELLING YOU THAT YOU DO NOT HAVE SUFFICIENT FUNDS IN YOUR ACCOUNT TO COMPLETE THE CALL.
THE SECND CHARGE CAME FROM T WEIGHT SECRETS OF $88.94, WHO'S PHONE NUMBER 213-814-1438 I CALLED AND INITIALLY GOT THE SAME MESSAGE. AFTER TRYING REPEATEDLY I FINALY GOT SOMEONE ON THE LINE. IT WAS AFTER THIS, BEFORE JULY 31/09 THAT I RECEIVED THE FREE TRIAL BOTTLE. IT WAS SHIPPED FROM TORONTO, ONTARIO, BUT I COULD NOT TRACK DOWN THE COMPANY THAT SHIPPED IT.
I HAVE ASKED FOR A REFUND OF THE $88.94 AT LEAST TEN TIMES BOTH BY PHONE AND BY EMAIL. I GET RESPONSES SUCH AS, "RETURN THE BOTTLE TO US AND WE WILL REFUND YOUR MONEY", OR " WILL YOU TAKE $20.00 TO SETTLE THIS MATTER", OR ANOTHER ONE WAS "WE HAVE A TRACKING NUMBER SHOWING YOU RECEIVED THE SHIPMENT" I TRACKED THE TRACKING NUMBER, IT REFRED TO THE FREE TRIAL BOTTLE.
I HAVE TOLD THEM IN EVERY WAY I CAN THINK OF THAT I HAVE NOT RECEIVED THE SHIPMENT THEY HAVE CHARGED ME FOR TO NO AVAIL, THEY KEEP ASKING FOR A BOTTLE I DO NOT HAVE BECAUSE I DID NOT RECEIVE IT. I CAN'T SEND BACK WHAT I DON'T HAVE. ALL I WANT IS A REFUND. NOTHING MORE, NOTHING LESS.
I NOTICED ON YOUR WEBSITE THAT YOU HAVE TWO OTHER COMPLAINTS AGAINST THIS COMPANY LIKE MINE, MAYBE WE SHOULD HOOK UP AND START A CLASS ACTION AGAINST THIS COMPANY. I AM SURE THAT THERE OTHERS OUT THERE THAT HAVE RUN INTO THE SAME PROBLEM WITH THIS COMPANY OF MANY NAMES.
IS THERE SOMETHING YOU CAN DO TO RECTIFY THIS SITUATION.