ClearBreeze Solutions Took money out of credit card account, but they never provided any service. Called them and I keep getting a brush off. They won't rerturn any calls Smyrna Georgia

On July 18 of 2008, ClearBreeze Solutions took $990.00 out of my credit card account. I assumed they wouldn't take out any money until I sent them the information on the accounts that were to have the interest rates lowered. I decided not to go ahead with this program and didn't send them any information.

I wasn't aware that they took out the money immediately. I called them a couple of times and they didn't return the calls. When they finally did call, the person I talked to started raising her voice and so did I. She said I didn't follow their protocall by answering them back right away. I told herthe company did not a provide any service for me and don't want them to.

She said I will have to negotiate to get the money back . She also said that she has to have her company representative call my credit card company and negotiate with them to see if I can have my money back. They are going to call me next week to give their decision. What an ordeal to go through to get my own money back!

A.****
Kendall, Wisconsin
U.S.A.