In July of 2008 we were contacted by a Mr. Bob English who promised to have our timeshare sold within 10-weeks. His claim was that they are NOT a sales organization; rather they worked with a mortgage or finance company who then contacted Global to consummate the sale.
We received an “Agreement” via FED-Ex and returned it immediately after signing it. We continued to call and leave messages asking if all was on schedule. We received callbacks from Bob English assuring us that all was good and “on schedule.”
On or about September 10, 2008 we received a call from a ‘new’ rep by the name of Craig Rudolph. He identified himself as being the individual who would now be responsible for our ‘transaction.’
Craig Rudolph said the unit was SOLD and that they required an additional $3,332.00, which would be returned with the total funds of the sale of our unit. The check would be in our hands no later than September 29, 2008. An interesting side bar to this “representative” was that a few days after I agreed to the additional funds, I called and found out the Craig Rudolph was on a vacation cruise and would not be back for a week.
Subsequent to that, we found out that the unit was NOT SOLD and the funds for the alleged sale were never collected, sent to us or received by us. We were fortunate enough to employ the assistance of our Credit Card company and they were able to get our $3,332.00 back. However, the matter of the original $1,000.00 hangs in the balance. We did ask for the full amount of both payments, which totaled $4,332.00.
During this time we also spoke to several people like Melissa Davis, Vicky and another woman named Alicia. Neither one ever give a last name. We also attempted to contact the owner of record, Mr. James Jariv, who never responded to us or ever materialized.
The latest ‘point of contact’ is now a Mr. Harvey Brooks. He started to talk to us sometime around May 2009. Up to this point in time, September 21, 2009, he claimed that he would try to assist us in getting a refund. Today, however, he informed us that our ‘Agreement’ “EXPIRED” back on October 22, 2008 and that they did NOT owe us any money whatsoever.
When I questioned him on why they continued to tell us that the unit was sold and trying to get more money and promising that the unit would in fact be sold very soon as part of a “block” of units, he had NO answer for his actions and hung up on us.
Evidently this company only collects monies from timeshare owners and then they split that money between the telemarketer and the owner. Nice scam, huh.
In addition, we have tried to get some help from the Nevada Attorney General’s office and have found out that “The Nevada Consumer Affairs Division and its administrative duties have been temporarily eliminated by Assembly Bill 561 implementing the Governor’s recommendation to the 2009 Nevada State Legislature.” (1)
The BBB will NOT pursue any type of action, even if the company in question does NOT respond to your complaint.
Seems that nobody is really interested in your plight. When companies do NOT have to answer to any type of a Consumer Affairs or Government Agency for their practices, why should they comply with the Unified Business code of Ethics?
(1) - Quote taken directly from the website of the Nevada Attorney General @ http://ag.state.nv.us/main.htm
This company was located at 1771 E. Flamingo Rd, Suite 115-A. Moved to 1681 E. Flamingo Rd and now allegedly does business from 2300 W. Sahara, Suite 800, all in Las Vegas, NV. They also operate as Global Equity Network, USA; Global Financial Group and Vacation Resorts USA.
All of the above information is true and correct to the best of my ability.
JD
San Diego, CA
Why file a report here? Ripoff Report is a permanent record! Other complaint sites copy our content then remove reports for money.
