• Report: #346453

Complaint Review: Living Lean

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  • Submitted: Tuesday, July 01, 2008
  • Last Posting: Tuesday, August 04, 2009
  • Reported By: — San Diego California
Living Lean
2620 South Maryland Parkway #969 Las Vegas Nevada 89109 U.S.A.

Living Lean - Wu-Yisource are FRAUDS Las Vegas Nevada


1Author 0Consumer 1Employee/Owner

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Upon receiving another "unordered shipment" of Wu-Yi Source tea at the incredible charge of $60, I started some research. Seems that they are merely sending oolong tea which is $2 in any asian food market. THEN, I find out that I've been paying for "Living Lean" for six months without my knowledge. They NEVER told me I was signed up..never gave me any indication that it existed. Somewhere in the fine print of Wu-Yi is a notice that you will also recieve a subscription to Living Lean. Since you are not required to read terms and conditions, this seems highly illegal. You have no clue that you're subscribing to a website rah-rah to encourage dieting.

Living Lean offered to refund only one month. I've yet to see it. I plan on contacting the Nevada Attorney General's office on this matter. I will also contact some attorney's to see if a class action lawsuit makes sense. Anyone want to join me??

Dennis
San Diego, California
U.S.A.

This report was posted on Ripoff Report on 7/1/2008 4:28:50 PM and is a permanent record located here: http://www.ripoffreport.com/telemarketers/living-lean/living-lean-wu-yisource-are-9w9cc.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Hello

AUTHOR: Shalyn R. - Las Vegas (U.S.A.)

SUBMITTED: Tuesday, August 04, 2009

Hello,

I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would like to return the product. We have always honored our 60-day guarantee and will continue to do so in
the future as we try to improve our site. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 1-866-989-8949. or visit our site http://www.wu-yisource.com/contactus.php and we will be happy to walk you through the entire cancellation process.

We appreciate your concerns.

Respectfully,
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