• Report: #402987

Complaint Review: Skype

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  • Submitted: Friday, December 19, 2008
  • Posted: Friday, December 19, 2008
  • Reported By:Chicago Illinois
Skype
www.skype.com Internet U.S.A.

Skype took the money then blocked my account. Customer service didn't reply me on inqueries Internet


1Author 0Consumer 0Employee/Owner

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I bought skype "unlimied US/Canada" plan for one year, but only after using their service for 2 days, skype doesn't allow me to call out at all, while my account on skype's website shows "Active subscription" for "unlimited US/Canada". I contacted the customer support from skype's official webgate for help, no reply. After trying without success for one week with skype support, I filed Buyer dispute on paypal, and again, skype doesn't reply to paypal dispute either.

after getting no reply from skype for another 10 days, I escalated the paypal dispute to Claim, and paypal immediated dismissed the "Claim", saying they can not revert the transaction, and I have to contact skype for help. Of course, skype doesn't offer customer support phone number, and their official online support sends only automatic replies.

So, basically, I paid skype for one year's "unlimited" usage, and used the product for 2 days, then, account blocked, and money is gone.

skype and paypal are essentially the same company, so doing scamming also together.

Dongxu
Chicago, Illinois
U.S.A.

This report was posted on Ripoff Report on 12/19/2008 12:38:07 AM and is a permanent record located here: http://www.ripoffreport.com/telemarketers/skype/skype-took-the-money-then-bloc-345ae.htm.

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