This supposed customer that writes this complaint is false, and I believe a competitor, not an actual customer. The complaint is completely untrue. If it was one of our customers, they might actually use their real name. Plus, Victor does not get calls from clients, we have a customer service department. I wish there was a Complaints board for businesses against these bogus complaints . If anyone does speak with Victor, they are treated with the utmost respect, and anyone that knows him, knows just how polite he is. Another clue that this complaint is made up, and a defamation of our business. The owner is not the person you speak with when dealing with a company, you speak with support staff, like office managers, or customer service, so why this person has mentioned that, is ridiculous. If you call Bank of America, do you get the President of the Corporation? No, you speak to the appropriate department or support staff. However, as the owner, I do deal directly with several of our clients, so if anyone ever does ask to speak with me, I do get the messages.
Whoever wrote this, please realize that we have a great BBB rating because we answer any and all questions, and concerns. We also actually do our job, which is not to sell Timeshares, but to advertise them for sale or rent on behalf of our clients. No one has the brochure style ads that we do. So the next time you want to write a fake complaint, think twice.