• Report: #257192

Complaint Review: Unified Services

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  • Submitted: Wednesday, June 27, 2007
  • Last Posting: Wednesday, August 22, 2007
  • Reported By: — Memphis Tennessee
Unified Services
Las Vegas Nevada U.S.A.

Unified Services Promised $1000.00 prize shopping spree and 3 day family vacation Las Vegas Nevada


1Author 0Consumer 1Employee/Owner

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Got phonecall at work. Said due to my shopping at various stores I won a prize that included $1000.00 shopping spree, and later added a vacation for family, named vacation choices quickly to include Cancun, Hawaii, etc.

Man who said his name was Berk Lee with Unified Services said I would receive a package with prizes via UPS. Prize was free but I was to make out check for $1.95 for UPS delivery charge. Asked me to get checkbook so he could instruct me how to write check. I told him I was not going to give check account or bank routing numbers over the phone to someone I did not know. He repeated the offer as if I would be foolish to pass it up, and said I would not give the info to him but to the verification department, but that he had to have me fill out the check before he could transfer me.

I said to go ahead and transfer me to the verification department, but he repeated everything.I began asking for his phone number and to speak to his supervisor, but he hung up.

I am eager to do what I can to help apprehend/punish these criminals.

Hal
Memphis, Tennessee
U.S.A.

This report was posted on Ripoff Report on 6/27/2007 10:30:35 AM and is a permanent record located here: http://www.ripoffreport.com/telemarketers/unified-services/unified-services-promised-100-e9bw6.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Response to Complaint

AUTHOR: Michelle - Las Vegas (U.S.A.)

SUBMITTED: Wednesday, August 22, 2007

Hal,

We found your complaint against our company posted on ripoffreport.com.

Our company offers a free 3 day 2 night hotel stay and a complimentary Internet shopping spree. Additionally, we offer 10-day trials for three other services; long distance, internet and a weight loss supplement, which are also available to our customers.

Our trial offers are of exceptional quality and value. Our long distance program; Call USA is a calling card that can be used from any touchtone telephone. We offer unlimited calling anywhere in the United States and International calling to over 70 countries. Our service is a one-of-a-kind and is offered for only $23.97 a month.

The 2nd program we offer is for Internet service. Online Advantage offers unlimited high-speed dial-up Internet access to over 10,000 locations nationwide (great for traveling). We have one of the most competitive prices on the market at only $17.99 a month with no contract, so you can cancel when you like.

Our last program is for a dietary weight loss supplement called Ultra Thermo Boost 2000. Our product contains the safe natural weight loss ingredient, Hoodia. Our trial includes 20 pills which is a 10-day supply, absolutely free.

Each customer order is recorded by a third-party verification company. We verify that each order is valid and that the customer did in fact agree to each trial. Additionally, when our customers agree to the trials, they are provided with each of the customer service numbers with which to cancel should they choose to do so before the end of their 10-day trial as not to be charged.

Our customer service center is open from 9:00 am to 4:00 pm Eastern Standard Time. Over 90% of our calls are answered in less than 4 minutes.

Our company prides itself in our excellent customer service and the minimal amount of complaints we receive. If you have any questions or concerns feel free to e-mail me directly at the e-mail address listed below.

Sincerely,

Unified Services
disputes@unifiedservicesonline.com
Customer Service (866) 904-7796
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