Excel Telecommunications, Inc. ripoff Lied about rates to get my business, Pyramid ripoff for sales Reps Dallas Texas

I am an Independent Representative of Excel Powered by Vartec and on behalf of the company I represent, I apologize to this lady for the trouble she experienced. Unfortunately, nothing is perfect, and she and her son had to endure a part of the human error that is possible whenever we deal with people.

Her son's sponsor was apparently not too good at interceding to solve a problem. The customer service representatives were apparently too inexperienced to have handled the billing problem to this lady's satisfaction as well. It is all very unfortunate and frustrating, I'm sure. Excel has been growing at breakneck speed with the deregulation of local service and the training of new customer service reps is sometimes a little behind.

To judge an entire company which has been doing business for over 16 years by this one incident is not fair either. Excel offers an incredible opportunity to anyone who would like to build their own business and work from home. The good things that have been accomplished by this company far outshadow the individual bad incidents. Excel's opportunity is not just for young people. It's for anyone age 18 and over, from any background, with any level of education. This business has been gone over with a fine tooth comb by the US Government, the armed services, attorneys, the Secretary of State from South Carolina, auditors, accountants, and a number of other people and departments. The results are exemplary reports of the stability and integrity of the company.

This nice lady doesn't know it but her son was involved in possibly the best opportunity of his life. It's never too late to check further with the right people to find out the real story and rectify any wrongs which have been done. I hope that she's not permanently set against Excel. It would be a real shame.