I noticed that my verizon local phone bill was higher than usual. I saw that Integretel, Inc. through Access One Communication had used Verizon to bill me $5.78 for a collect fax call.
Prior to this I had been receiving faxes at 2 and 4 a.m. and had unplugged my fax to be sure I wasn't awakened during the night. When I called Verizon they said it was an FCC law that they had to bill me when a smaller company asks them to.
I then called Access One who said they would put this charge in dispute. I said I didn't want it in dispute, I demand a credit for this fraudulant charge. They said I would receive a credit on the next Verizon bill.
I wrote to the FCC about these companies and made a complaint to Verizon for charging me unauthorized charges. I never signed or agreed to any charges related to my fax or phone usage with Access One Communications or with Integretel, Inc.
I had an attorney investigate and he found your reporting service. Please include me with other unhappy consumers who are being ripped off in this way.
Thank You!
D
N.Hampton, New Hampshire
U.S.A.