Integretel, Residential Voicemail, Verizon charges for voicemail service never ordered Syracuse Internet

On 9/10/2004 there was a new service fee on my Verizon phone bill ($13.34).

I called the phone company and they told me I had to contact Integretel.

Integretel told me they were only a billing agent for "Residential Voicemail" and I had to contact them about the service.

Residential Voicemail told me the account had to be cancelled through my phone service provider.

By-the-way, I've used an answering machine for 40 years and have no need of voicemail service

After 3 months of NO results I cancelled my Verizon phone service and "Moved on." I did not pay the Integretell fees and have just recieved another "Bill Collector" notice from Verizon (this is the third bill collection agency they have used - I presume the other two agencies realized this is some type of scam and backe-out of the collection).

So, how long is it going to take to get the FCC or our elected people to do something about this SCAM?

Marty
Camillus, New York
U.S.A.