• Report: #466667

Complaint Review: ISP-SECURE.COM.LLC - ILD Teleservices

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  • Submitted: Wednesday, July 01, 2009
  • Last Posting: Monday, July 13, 2009
  • Reported By: — julian California
ISP-SECURE.COM.LLC - ILD Teleservices
5000 Sawgrass Village Circle Suite 30 Ponte Vedra Beach Florida 30082 Internet U.S.A.

ISP-SECURE.COM.LLC - ILD Teleservices fradulent billing on my AT&T telephone Bill ILD teleservices Inc. billed on behalf of ISP-SECURE.COM.LLC for INTERNET SVC SETUP FEE INTERNET discovered Internet


1Author 0Consumer 0Employee/Owner

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discovered on my AT&T monthly bill ILD TELESERVICES ON BEHALF OF ISP-SECURE.COM-INTERNET SVC SETUP FEE $14.95 .... wtf all together on this monthly bill I was billed for 3 different charges of this nature.

Alison
julian, California
U.S.A.

This report was posted on Ripoff Report on 7/1/2009 1:13:28 AM and is a permanent record located here: http://www.ripoffreport.com/telephone-companies/isp-secure-com-llc-i/isp-secure-com-llc-ild-teles-62pd5.htm.

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Let Us Know if ILD can Help....

AUTHOR: Ild-Customer Service - Ponte Vedra Beach (U.S.A.)

SUBMITTED: Monday, July 13, 2009

Hi Alison,

We process over 120 million transactions each year for buyers and merchants – that's over a half of a billion dollars in purchases, and only a small fraction result in disputes and chargebacks, just like with credit cards. When there are disputes, ILD investigates these with its merchants and makes sure that credits are applied back to the phone bill, just like credit card company standards.

ILD continually monitors complaint levels against the merchant who the bills through us, and if we find a merchant in violation of our policies, we have and will terminate their billing agreement.

So, if you feel you have been crammed or charged without your consent, please let us know. Send an email to askild@ildmail.com or call us at (800) 953-7765.

Regards,
Sandra
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