• Report: #481138

Complaint Review: Magic Jack

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  • Submitted: Monday, August 17, 2009
  • Posted: Monday, August 17, 2009
  • Reported By: Mike — Vegas Nevada USA
Magic Jack
www.magicjack.com Internet United States of America

Magic Jack Magicjack is advertised to offer unlimited calling, but in truth, it caps after about 2,500 minutes. If you use the phone all day for normal calling, they will label it "excessive", and disconnect you Internet


1Author 0Consumer 0Employee/Owner

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I used the MagicJack for medical transcription during NORMAL working hours of a NORMAL work week for about 3 weeks. Then after that period, the MagicJack software displayed the following message: "Your outbound calling has been suspended for excessive usage". Their definition of "excessive usage" is not what any normal person would consider "excessive usage", with the result that, if buy this product for NORMAL, not EXCESSIVE business use, you will find that it comes with a nasty surprise.

This report was posted on Ripoff Report on 8/17/2009 12:41:48 PM and is a permanent record located here: http://www.ripoffreport.com/telephone-companies/magic-jack/magic-jack-magicjack-is-advert-642b5.htm.

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