Qwest After two years of constant erroneous billing mistakes. We've cancelled our account with them. Internet

Hello this is Steph at Qwest,

I am sorry to hear about the trouble you experienced by bundling your Verizon and DirecTV services with your Qwest service.  When a customer receives more than one month of billing beyond the initial bundled bill, it is often a mismatched bill date between our billing date and the other provider's bill date and there are ways to correct that problem.  When the provider presents Qwest with a customer's monthly charges, Qwest pays the provider and then presents the customer with the bill.  I am sorry if this was the situation you went through, if not and you have any other billing issues that have been unresolved or you have additional concerns, please let me know.  You can reach my team directly via this page http://www.socialmedia.qwest.com/ .

Thank you

Steph Lake Manager - Talk To Qwest Team 

"At Qwest your account information is confidential and protected by law, so I need your permission to access the account.”