• Report: #832222

Complaint Review: T-Mobile

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  • Submitted: Wednesday, February 01, 2012
  • Posted: Wednesday, February 01, 2012
  • Reported By: Ron — Rosemount Minnesota United States of America
T-Mobile
12920 SE 38th Street Bellevue Washington 98006 United States of America

T-Mobile Ported phone #, Cx'ed phone, called to get final bill, said bal 0, 3weeks later get full charge in mail Bellevue, Washington


1Author 0Consumer 0Employee/Owner

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My cell phone had dead zones so I decieded to go to another company. I chose the Co and ported the cell number. ( 1/4/12)

The next day my wife called to be sure it was Cx'ed and find out if there was a balance. We were told the bal was zero.

Three weeks later we get a bill for the full amount. (1/31/12)

I called T Mobile and talked to Eddie, he couldn't figure why they said no Balance, but the policy is to charge the full amount if not notified. I guess porting and calling them is not enough.

My credit rating is well over 800, so I paid the bill. I am now looking for payback.

This report was posted on Ripoff Report on 2/1/2012 7:12:22 AM and is a permanent record located here: http://www.ripoffreport.com/telephone-companies/t-mobile/t-mobile-ported-phone-cx-f930a.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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