Vonage blackmail cutomers Internet

I requested vonage service on August 1st, 2008 and have to pay $79.99 for the adaptor and $29.99 for the activation fee. then I have to pay $24.95 monthly fee starting from the third month. Since magicjack only charge 19.95 per year and pay initially $19.95 for the jack. So I wanted to switch to magicjack. But then vonage told me I have to pay $70.00 again for the adaptor and $39.99 for the disconnect fee. I did not sign any contract with vonage, this ia almost blackmail customers. for the adaptor I have to pay totally $79.99+$70.00=$149.99, which now is useless for me.

I remember that I read in some place about vonage: you can stop the service at any time. I tried to stop the service about a month ago, the account manager promised me to give me a month fee peroid. But then I realized in order for me to get this credit I have to continue with vonage for one more month. This is really a trick and a cheat. There are other tricks with vonage
For example, they claimed to give you first three months with $9.95 monthly service fee, but acturally you can only get two months.

This is a company I definitely will not recommend to anyone. I will tell my friends to leave vonage because they simply charge too much, they offer is not competitive at all. (((competitor's name redacted))) has much better deal.

Customer
troy, Michigan
U.S.A.

sorry, …allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitor's name