DirectTV, Inc Ordered an new installation of a DVR & Standard receiver for two TV's. Didn't install the second and the install was free but wanted to charge me $199 for the standard receiver that was free Internet

I placed an order online for one dvr and one standard
receiver. The tech

installed the DVR then closed the work order before he
told me that he only

had an order for one DVR and that's it. When I filled out
the order on the

website it said for 2 tvs I remember seeing it but
somehow it didn't

translate into the work order. The Tech Jose said that
DirectTV messes up

orders all the time. But because he closed the work order
I got screwed when

I called customer service and spoke to Racqel and Ward
and finally Jennifer.

All I wanted was the standard receiver I should have
gotten on the original

install. But now they want to charge me $199 for
something if the workorder

hadn't been closed when before he mentioned he only had
one order it would

have been free. I'm a new customer and feel very upset and unsatisfied and pissed. 

Very poor customer
service. Is that theway you treat new customers? I am going to go 

back to
Dishnetwork most likely because I don't believe Directtv gives a crap.

Should have stayed with Dishnetwork and am going back soon. Sent numerous emails to DirectTV and they reply with kiss my but and pay me $199.