• Report: #521794

Complaint Review: Samsung Electronics America

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Monday, November 09, 2009
  • Posted: Monday, November 09, 2009
  • Reported By: Fizgig1973 — Chino Hills California United States of America
Samsung Electronics America
Internet United States of America

Samsung Electronics America Capacitors, Power Cycling, On/Off Internet


1Author 0Consumer 0Employee/Owner

Respond to this Report

  • Respond to this report!
    What's this?
  • Also a victim?
    What's this?
  • Repair Your Reputation
    ...the right way!
    Corporate Advocacy Program
In May 2008 I purchased a Samsung 52" LCD TV. Last week(Nov 09) my tv started powering off and on repeatedly. This would go on for as long as the tv was plugged in.

I found a website where a Samsung rep stated that there was a problem with faulty capacitors and was causing the tv to "Power Cycle" repeatedly.

There are thousands of people posting complaints about the same problem. Samsung admitted the problem, however they would only fix the first 50 people to reply to the thread...

After calling Samsung Tech Support(1 800 Samsung) I was told that I was out of luck because the tv was over a year old, and that the initial response was to deny any support until a complaint has been filed 3 times. After more calls I was told that my problem would be escalated to someone who could help me, and that I would recieve a call back within 3 days.

8 days later no call.

Beware if you buy Samsung TV's, there are literally 10's of 1000's of posts about their tv's going out in the same manner.

This report was posted on Ripoff Report on 11/9/2009 6:49:30 PM and is a permanent record located here: http://www.ripoffreport.com/television-parts-services/samsung-electronics/samsung-electronics-america-c-7d498.htm.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Samsung Electronics America

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.